Public Safety Telecommunications – Dual

The purpose of this program is to prepare students for employment as a dispatcher: police, fire, and ambulance. The content includes, but is not limited to, ethics and the role of the telecommunicator; standard telecommunication operating procedures; relationship to field personnel; understanding of command levels; typical layouts of message centers; use of performance aids; overview of emergency agencies; functions and terminology; use of correct words and grammar; communications equipment, functions and terminology; types of telecommunication equipment; malfunctions and maintenance agreements; proper and correct telephone and dispatching procedures and techniques; cooperation and reciprocal agreements with other agencies; federal, state, and local communication rules; emergency situations and operating procedures; emergency medical dispatch procedures; employability skills; leadership and human relations skills; and health.

Next Start Date: August 2020


High school student admittance is based on current academic course history, grade point average, FSA scores, attendance record and faculty recommendation.

Public Safety Telecommunications Teaches:

  • (A) Dispatcher: Police, Fire, Ambulance

Industry Certifications or Accreditation

FDMQA030 911 Public Safety Telecommunicator

Program Length:

1.5 credits (1 school year)


Coming Soon*

Click here for a detailed cost sheet  *For Estimation Purposes Only. Prices Subject to Change.

ONET Government occupation information

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